Technical Support Engineer
1 week ago
We are seeking an experienced Desktop Support Technician to join our team in Peoria, IL/Mossville, IL. In this role, you will provide critical support for Windows OS/Microsoft Office Suite in an enterprise environment, working closely with end-users to resolve technical issues and improve system performance.
Responsibilities:
- Setup, configure, and add all hardware as needed.
- Assist corporate desk-side support technicians with large IMACs.
- Document, maintain, upgrade, or replace hardware and software systems.
Requirements:
- Excellent customer service skills and the ability to communicate effectively with technical and non-technical stakeholders.
- Strong troubleshooting and problem-solving skills, with the ability to identify and resolve complex technical issues.
- Experience with imaging and image recovery, as well as WiFi and VPN connections.
What You'll Get:
- A salary range of $65,000 - $85,000 per annum, depending on experience.
- The opportunity to work with a talented team and contribute to the success of our clients.
- A comprehensive benefits package, including medical, dental, and vision coverage.
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Technical Support Analyst
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