Technical Desktop Support Specialist

4 days ago


Peoria, Arizona, United States A3 Staffing Solutions Full time
Job Summary

A3 Staffing Solutions is seeking a highly skilled Technical Desktop Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance and support to end-users in a fast-paced enterprise environment.

About the Role

This 3-month assignment offers the opportunity to work with a dynamic team, providing desktop and network support to employees. Your expertise in Windows OS and Microsoft Office Suite will enable you to troubleshoot, maintain, and repair computer systems, hardware, and peripherals.

You will also assist Corporate Desk Side Support technicians with large-scale imaging and repairs, as well as set up, configure, and add all necessary hardware.

Key Responsibilities
  • Provide top-notch technical support to end-users, ensuring minimal downtime and maximum productivity.
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
  • Assist with large-scale imaging and repairs, including IMAC's.
  • Set up, configure, and add all necessary hardware.
  • Support and maintain user account information, including rights, security, and systems groups.
  • Train employees on new technologies and best practices.
Requirements
  • 3+ years of experience in desktop support, preferably in an enterprise environment.
  • Extensive knowledge of Windows OS, Microsoft Office Suite, and networking fundamentals.
  • Excellent problem-solving skills, with the ability to troubleshoot complex issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
What We Offer

A competitive salary of $65,000 - $75,000 per year, depending on experience.

A comprehensive benefits package, including medical, dental, and vision coverage.

Ongoing training and professional development opportunities.

About Us

A3 Staffing Solutions is committed to delivering exceptional services and professionals with proven work ethics and processes. Our team is dedicated to providing an exceptional client experience, delivering on our commitments, building trust by thinking and acting with integrity, and creating an environment that inspires innovation.



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