Sales Support Associate

2 weeks ago


Norristown, Pennsylvania, United States Hartlandlubes Full time

Company Overview

Hartland Lubricants & Chemicals is a family-owned distributor established in 1960, specializing in lubricants and chemicals. We serve a diverse range of clients, including automotive, commercial, and industrial sectors across the upper Midwest. Our team is the cornerstone of our success, and we pride ourselves on fostering an entrepreneurial culture that values diverse experiences and innovative solutions.

Position Summary

The Customer Account Coordinator will play a vital role in enhancing the experience of our existing clients while also supporting the growth of our customer base. Responsibilities include preparing product quotations, managing client relationships, and collaborating closely with the sales team. The ideal candidate will be organized, detail-oriented, and possess strong customer service abilities.

Main Responsibilities Include:

  • Manage existing client accounts by processing orders efficiently.
  • Foster positive business relationships to encourage future sales opportunities.
  • Resolve customer issues promptly to enhance overall satisfaction.
  • Coordinate sales initiatives with team members and various departments.
  • Maintain regular communication with the Sales Manager.
  • Stay informed about market trends and competitive activities.
  • Opportunities for professional growth and technical skill development.

Qualifications

  • A college degree or equivalent experience in Business, Sales, or Marketing.
  • Proficient in Microsoft Office and other computer applications.
  • Exceptional customer service skills.
  • Able to thrive in a fast-paced work environment.
  • Strong verbal and written communication skills.
  • A valid state driver's license.

Benefits

We offer competitive compensation along with a comprehensive benefits package, including:

  • Medical insurance options, including traditional PPO and high deductible plans.
  • Dental coverage, including orthodontic services for children.
  • Retirement plan with pre-tax and Roth 401(k) contributions and employer profit sharing.
  • Group term Life and Accidental Death and Dismemberment (AD&D) insurance.
  • Disability insurance, including paid sick leave and both short-term and long-term disability.
  • Paid vacation and holidays.

We are an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace.


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