Patient Access Coordinator

5 days ago


Sioux Falls, South Dakota, United States Orthopedic Institute PC Full time
Job Summary

We are seeking a highly skilled and organized individual to fill the role of Patient Access Representative at Orthopedic Institute PC. The successful candidate will be responsible for providing exceptional customer service to our patients, answering incoming calls, and scheduling appointments.

Key Responsibilities
  • Answering incoming calls and directing them to the appropriate department or staff member
  • Scheduling appointments for patients and ensuring that all necessary information is collected
  • Verifying patient insurance information and updating patient records as needed
  • Providing excellent customer service to patients and their families
  • Maintaining a clean and organized work area
  • Assisting with other administrative tasks as needed
Requirements
  • High school diploma or equivalent
  • Knowledge of medical terminology and procedures preferred
  • Ability to maintain patient confidentiality and privacy
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficient in Microsoft Office and other computer programs
Work Environment

This is a Monday through Friday, 8 AM to 5 PM position. No weekends or holidays.



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