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Patient Care Coordinator
2 months ago
We are seeking a highly skilled Patient Care Coordinator - Registered Nurse to join our team at Siouxland Community Health Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.
Key Responsibilities- Triage and Communication: Respond to patient phone calls, triage their needs, and document interactions accordingly.
- Scheduling and Referrals: Schedule appointments, make referrals, and communicate with providers as needed.
- Electronic Medical Records: Access, update, and maintain accurate patient information in our electronic medical record system.
- Medication Refills: Refill patient medications according to SCHC protocol and policy.
- Documentation and Education: Prepare, update, and document patient information, as well as educate patients on health-related topics and distribute relevant health information.
- Follow-up and Coordination: Ensure proper follow-up is completed and documented for patients seen in emergency departments or hospitals, and coordinate with hospitals to confirm receipt of patient records.
- Process Improvement: Utilize critical thinking skills to evaluate patient needs and suggest improvements in departmental workflow and processes.
- Quality Initiatives: Participate in process improvement events, report outs, and support the PI and Quality teams in their initiatives.
- Current RN licensure
- Current BCLS and Mandatory Reporter certification
- Solid computer skills
- Multi-Physician Family Practice experience preferred
- Electronic Medical/Health Records (EMR) experience a definite plus
Siouxland Community Health Center is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.
We participate in E-Verify and require a pre-employment drug screen, background check, and proof of required immunizations. Exemptions may be granted for religious or medical accommodations.
