Healthcare Operations Manager

6 days ago


Blacksburg, Virginia, United States Carilion Clinic Full time
About the Role

The RN Clinic Practice Manager II will be responsible for overseeing the delivery of high-quality patient-centered services at our VelocityCare / Urgent Care Center. This role will ensure the effective management of urgent care physician practice operations, including clinical care, patient satisfaction, and fiscal performance.

Key Responsibilities
  • Develop and implement actionable work plans with measurable outcomes to drive business growth and improvement.
  • Monitor and implement new healthcare services and performance improvement initiatives to enhance patient care and satisfaction.
  • Apply key financial concepts and analysis to inform decision-making and drive business results.
  • Lead a dynamic management team to achieve fiscal, scorecard, and process improvement goals and objectives.
  • Ensure compliance with applicable regulatory, licensure, and accrediting standards.
Requirements
  • Graduate of a school of professional nursing with a Bachelor's degree or 8 years of equivalent experience.
  • 3 years of supervisory experience in a healthcare setting, preferably in urgent care or a similar environment.
  • Currently licensed as a Registered Nurse in the Commonwealth of Virginia.
  • Excellent problem-solving, interpersonal, communication, team leadership, priority setting, organizational, and work competency skills.
  • Experience with Microsoft Office Suite, including Excel, Word, Access, and PowerPoint.
  • Ability to use electronic medical records.
About Carilion Clinic

Carilion Clinic is a not-for-profit, mission-driven health system built on progress and partnerships. We are a courageous team that is always learning, never discouraged, and forever curious. Our organization is headquartered in Roanoke, Va., and we offer a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.


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