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Lead Executive Assistant
2 months ago
Gusto is a contemporary, online platform designed to assist small enterprises in managing their workforce. In addition to comprehensive payroll services, Gusto provides health benefits, retirement plans, expert human resources, and team management solutions. Currently, Gusto operates in multiple locations across the country, serving over 300,000 businesses nationwide.
Our mission is to foster a world where work enhances life quality, beginning with our initiatives at Gusto.
About The Role
The Senior Executive Assistant will collaborate closely with leaders in the Engineering, Product Design, Product Management, and Data (EPDD) divisions.
This role is essential for ensuring the seamless operation of the leaders and establishing robust practices for coordination, execution, communication, and alignment.
This position acts as the primary liaison to 2-3 leaders within the Product Services division, playing a pivotal role in propelling Gusto forward and facilitating growth.You will also engage with the EPD Executive Operations community and report directly to the lead EPD Executive Operations partner.
Key ResponsibilitiesTime Management Expert:
Strategically collaborate to prioritize and organize the leader's schedule, ensuring alignment with departmental objectives and creating accountability for time management.
Responsibilities include managing calendars for all internal and external engagements.Meeting Facilitator:
Organize, participate in, and document minutes and action items to ensure productive and enjoyable interactions.
Special Projects:
May involve research, analysis, and preparation of presentations, executed with precision while maintaining flexibility to adapt to organizational demands.
Project Coordination:
Keep multiple teams and initiatives on track simultaneously, recognizing when adjustments are necessary to ensure smooth operations.
Effective Communicator:
Represent the leaders effectively through various communication channels with internal and external stakeholders.
Culture Advocate and Community Builder:
Embody Gusto's values while organizing team retreats and team-building activities.
Relationship Developer:
Foster meaningful interactions across the organization and with external partners.
Travel Coordinator:
Manage travel arrangements, including flights, accommodations, transportation, and dining.
Qualifications
What We Seek:
5+ years of direct administrative experience supporting C-Level executives or General Managers in a large organization.
A dedicated Executive Assistant who is passionate about the profession and seeks long-term growth in this role.
Proven ability to manage large cross-functional projects from inception to completion.
Experience in organizing team events with approximately 50 participants.
Demonstrated capability to manage complex travel itineraries involving multiple stakeholders.
Experience in coordinating schedules with external parties is advantageous.
Skills and Attributes
Highly organized and detail-oriented, with the ability to prioritize multiple tasks calmly under pressure.
Structured thinking and a methodical approach to time management and prioritization.
Intellectual curiosity to explore innovative ways to enhance processes.
Excellent communication skills, capable of effectively conveying leaders' priorities.
Ability to maintain confidentiality in handling sensitive business matters.
Proficiency in major productivity software, particularly Google Apps.
Natural talent for connecting and collaborating with others.
Attributes that colleagues would use to describe you: continuously learning, meticulous attention to detail, composed under pressure, and easy to collaborate with.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other legally protected characteristics.
