Airport Systems Operations Manager

1 week ago


Philadelphia, Pennsylvania, United States City of Philadelphia Full time
Job Overview

The Airport Systems Operations Manager plays a pivotal role in overseeing a suite of airport tenant and passenger-facing technologies. This includes the management of critical systems such as the Flight Information Display Systems (FIDS), Queue Management System (QMS), Common Use Passenger Processing Systems (CUPPS), and various operational databases.

Company Overview

The City of Philadelphia is dedicated to fostering a diverse and inclusive workforce. With a commitment to innovation and empowerment, we provide a dynamic work environment where employees can thrive. Our airport, serving millions of passengers annually, is a key economic driver in the region.

Key Responsibilities
  • Oversee the integration, maintenance, and enhancement of airport systems and applications.
  • Act as a liaison between airport partners and technology vendors to ensure effective system utilization.
  • Coordinate business processes with IT Operations teams to streamline incident management and service delivery.
  • Lead initiatives aimed at promoting a culture of digital transformation within the airport.
Essential FunctionsManagement
  • Foster a culture of diversity, equity, and inclusion within the team.
  • Manage contractual staff and oversee budgetary considerations for the Airport Systems group.
  • Conduct research on emerging technologies to support airport operations.
Operations
  • Consult with stakeholders on the design and implementation of new systems.
  • Manage the software lifecycle from requirements gathering to deployment and support.
  • Analyze system performance and implement improvements as necessary.
Relationship Building
  • Develop strong partnerships with airport stakeholders to enhance systems support.
  • Lead initiatives to promote awareness of available technology tools and training opportunities.
Qualifications

A bachelor's degree is preferred, along with five years of relevant experience in system administration, including three years in a managerial role. Strong communication, analytical, and problem-solving skills are essential for success in this position.

Compensation and Benefits

The salary range for this position is competitive, with comprehensive health coverage, retirement savings options, and additional perks designed to support employee well-being.



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