Head of IT Operations

1 week ago


Philadelphia, Pennsylvania, United States City of Philadelphia Full time
Job Overview

The City of Philadelphia is seeking a Director of IT Operations to provide strategic vision and leadership in the management of technology infrastructure solutions that cater to the needs of the Philadelphia International Airport.

Company Background:
Philadelphia is a vibrant city known for its rich history and cultural diversity, offering a dynamic environment for professionals. With a workforce exceeding 30,000, the City of Philadelphia is committed to fostering an inclusive workplace that values innovation and hard work.

Key Responsibilities:
As the Director of IT Operations, you will:

  • Oversee the comprehensive technology and communications infrastructure, including data centers, networks, and cloud environments.
  • Manage the operational support for various airport systems, ensuring seamless functionality for tenants and passengers.
  • Lead the IT Operations team, promoting a culture of high performance and agility.
  • Collaborate with senior leadership to drive technological transformation and enhance the airport's digital capabilities.

Essential Functions:
Your role will encompass:

  • Building a diverse and inclusive team culture that supports employee growth.
  • Establishing and maintaining vendor relationships to support IT initiatives.
  • Implementing incident management protocols to ensure quick resolution of IT issues.
  • Directing daily operations and optimizing IT service delivery.

Qualifications:
The ideal candidate will possess:

  • A minimum of seven years of experience in IT infrastructure and operations, with at least three years in a managerial capacity.
  • Expertise in various technical domains, including data centers, networks, and cloud services.
  • Strong leadership skills with a focus on collaboration and relationship-building.
  • Excellent communication abilities, both written and verbal.

Benefits:
The City of Philadelphia offers a comprehensive benefits package, including health coverage, retirement savings options, and opportunities for professional development.

If you are passionate about leveraging technology to enhance airport operations and improve passenger experiences, we encourage you to consider this opportunity.


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