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Restaurant Operations Manager

2 months ago

Philadelphia, Pennsylvania, United States Delta Hotel Philadelphia Airport Full time

Job Summary:

We are seeking a highly skilled Restaurant Supervisor to join our team at Delta Hotel Philadelphia Airport. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest satisfaction, and leading a team of food and beverage professionals.

Key Responsibilities:

  • Lead and manage a team of food and beverage associates, providing guidance, coaching, and development opportunities to ensure excellent service and high-quality food preparation.

  • Monitor and control food costs, labor costs, and inventory levels to maintain profitability and efficiency.

  • Ensure compliance with health and safety regulations, as well as company policies and procedures.

  • Develop and implement strategies to improve guest satisfaction, increase revenue, and enhance the overall dining experience.

  • Collaborate with the culinary team to create menus, manage inventory, and maintain high-quality food standards.

  • Manage cash handling, deposits, and payroll, ensuring accuracy and compliance with company policies.

  • Resolve guest complaints and concerns in a professional and courteous manner.

  • Perform other duties as assigned by management to support the success of the restaurant.

Requirements:

  • High school diploma or equivalent required; degree in hospitality, culinary arts, or related field preferred.

  • Previous food and beverage experience, preferably in a supervisory role.

  • Knowledge of hotel property management systems and point-of-sale systems a plus.

  • Excellent leadership, communication, and problem-solving skills.

  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

Delta Hotel Philadelphia Airport offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced food and beverage professional looking for a new challenge, we encourage you to apply.