Customer Support Specialist

2 weeks ago


Las Vegas, Nevada, United States Williams-Sonoma Inc. Full time

Williams-Sonoma Inc. is seeking Customer Service Representatives to join our team

As a Customer Service Representative, you will play a vital role in providing exceptional support to our valued customers. You'll be the first point of contact for inquiries regarding product information, order status, returns, and more.

What You'll Do:
  • Provide prompt and courteous assistance to customers via phone and email.
  • Resolve customer issues efficiently and effectively, ensuring a positive experience.
  • Process orders, returns, and exchanges accurately and timely.
  • Maintain a comprehensive understanding of our product catalog and brand offerings.
  • Collaborate with internal teams to address customer concerns and improve service quality.
What We're Looking For:
  • High school diploma or equivalent.
  • 1-2 years of experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency with computer systems and data entry.
Benefits:
  • Competitive hourly rate.
  • Generous employee discount on merchandise.
  • Opportunities for growth and development within the company.
  • Positive and supportive work environment.


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