Clinical Field Service Technician

1 day ago


Boston, Massachusetts, United States Net2Source Full time
Job Summary

We are seeking a skilled Field Technician with 4 to 7 years of experience to support our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support - Remote. This role involves analyzing geospatial data to support various projects and initiatives, ensuring high-quality service delivery, and providing technical support to remote teams.

Key Responsibilities
  • Provide support for users of computers and software systems.
  • Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
  • Provide general training for relevant applications and hardware.
  • Respond to client inquiries.
  • Provide technical support to users.
  • Troubleshoot hardware and software issues.
  • Provide instructions or directly set up desktop hardware.
  • Assist with installation of computer software and operating system updates.
  • Record logs of rendered support.
Requirements
  • Bachelor's degree in Computer Science or similar field.
  • Prior experience in desktop support or related field.
  • In-depth knowledge of desktop hardware and software systems.
  • Proficient in computer operating systems such as Max, Linux, and Windows.
About Net2Source

Net2Source is an award-winning total workforce solutions company recognized for our accelerated growth and commitment to providing staffing solutions to address the current talent gap. We believe in providing a supportive and inclusive culture, focusing on work-life fit and well-being, and a connected environment that allows our employees to stand out and make their mark.

We are an Equal Opportunity Employer and believe that no one should be discriminated against because of their differences. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.



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