Patient Care Coordinator

1 month ago

Atlanta, Georgia, United States Georgia Department of Public Health Full time
Job Title: Patient Care Coordinator

Join the Georgia Department of Public Health team as a Patient Care Coordinator, where you will play a vital role in supporting the overall mission and vision of protecting lives and promoting healthy lifestyles in diverse communities statewide.

Job Summary:

This position is responsible for coordinating patient care services, providing counseling and support to clients, and identifying environmental impediments to client progress. The ideal candidate will have excellent customer-focused interpersonal skills, excellent verbal and written communication skills, and the ability to maintain HIPAA compliance and client confidentiality.

Responsibilities:
  • Acts as client advocate to coordinate required services or resolve crisis situations
  • Counsels clients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life
  • Identifies environmental impediments to client progress through interviews and review of patient records
  • Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plans
  • Organizes support groups or counsels family members to assist them in understanding, dealing with, and supporting the client
  • Performs clinical assessments of the behavioral health needs of consumers presenting for services
  • Provides case management services related to identified treatment needs
  • Provides training to direct care staff in implementing behavior modification techniques and treatment plans
  • Refers clients or family members to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement, or education
  • Receives additional training, as required, to gain full proficiency and experience in all areas
Requirements:
  • Bachelor's degree in a related field from an accredited college or university and two years of experience in social service delivery
  • High School diploma/GED with 4 years of experience in social service delivery
  • Excellent customer-focused interpersonal skills to interact in an effective manner with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families with diverse opinions, values, and religious and cultural ideals
  • Excellent verbal and written communication skills
  • Bilingual in Spanish/English, required
  • Excellent computer skills, experience with electronic medical records a plus
  • Experience with CAREWare/HMIS a plus
  • Ability to maintain HIPAA compliance, corporate compliance, and client confidentiality
Benefits:

In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, employee retirement plan, 13 paid holidays, 401K, vacation & sick leave, dental, vision, long-term care, and life insurance.

Georgia Department of Public Health Commissioner and leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals.

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