Patient Care Specialist
4 weeks ago
We are seeking a highly skilled and compassionate Patient Care Technician to join our team at WellNow Urgent Care. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support to our patients and families.
Key Responsibilities- Take patient history and obtain vital signs
- Perform basic testing and screenings, such as vision, audio, and urine drug screens
- Collect laboratory samples and perform phlebotomy
- Accurately complete paperwork and computer work for lab tests
- Perform point-of-care testing and ensure sterile technique
- Schedule and coordinate necessary records for ancillary care
- Assist providers with exams and testing
- Maintain confidentiality and ensure HIPAA compliance
- Ensure equipment is in working order and perform routine maintenance
- Log laboratory procedures and process related paperwork
- Maintain examination rooms and stock necessary medical supplies
- Perform registration duties, including explaining insurance options and collecting payments
- Accompany providers to the bedside and accurately document patient information
- High School Degree or equivalent
- Ability to identify equipment problems and correct or notify the team leader
- Ability to apply written instructions and standardized work practices
- Ability to establish and maintain effective relationships with staff, patients, and families
- Able to withstand physical and mental demands, including standing, walking, and lifting
- Computer knowledge and skills, including the use of Electronic Medical Records (EMR)
- Up-to-date on injections and provide documentation, as per OSHA guidelines
- Ability to complete and maintain CPR certification
- Excellent listening and note-taking skills
- Ability to apply written instructions and standardize work practices
- Basic computer skills, including the use of EMR
- Demonstrated ability to type at least 45 words per minute
- Strong communication skills, including grammatical, spelling, and verbal
- Detail-oriented with a proven ability to work effectively under conditions requiring accuracy
- Capable of working well on a team
- Friendly and customer service-oriented
- Ability to manage high call volume
- Competitive salary
- Parental leave
- Continuing education opportunities
- Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
- 401(k) plan with a company match for your future financial security
- Free urgent care visits for you and your immediate family members
- Scrubs provided to ensure a professional and comfortable work environment
- Opportunities for promotional growth as we continue to expand our presence
- Monthly bonus based on your performance and productivity
WellNow Urgent Care strives to be a leader in urgent care medicine, offering our patients quick, convenient, and quality care for non-life-threatening injuries and illnesses. Our commitment to offering more communities with remarkable service has contributed to us being one of the top 10 urgent care providers in the U.S.
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