Patient Care Coordinator

4 weeks ago


Atlanta, Georgia, United States DaVita Full time

Job Summary:

We are seeking a skilled Patient Care Coordinator to join our DaVita IKC team. As a key member of our care team, you will play a vital role in facilitating the planning and organization of critical activities for our patients with complex chronic conditions.

Responsibilities:

  • Complete non-clinical screenings and escalate as needed.
  • Help identify eligible resources for patients and navigate resources to ensure seamless care.
  • Assist with the referral process and coordinate provider appointments to ensure timely and effective care.
  • Communicate directly with patients on a timely basis for all scheduling requirements.
  • Maintain accurate and complete documentation of records, ensuring confidentiality and patient privacy procedures are upheld.

Requirements:

  • High school diploma or GED required.
  • 1-3 years of LPN experience.
  • At least two (2) years of experience in a professional office environment.
  • Ability to work with and resolve confidential information and/or issues using discretion and judgment.
  • Excellent verbal communication skills over the phone.
  • Proficiency with Microsoft Office/Excel/Outlook.

Preferred Qualifications:

  • 1-3 years clinical medical office experience.
  • CNA, MA experience is a plus.
  • Experience coordinating care for a patient (e.g. referrals, ACO care management, etc.).
  • Experience navigating insurance payors.
  • Experience working in direct patient care/support.

About DaVita:

DaVita IKC is a leading provider of comprehensive care and complex chronic condition management to patients nationwide. We are committed to delivering high-quality care and improving patient outcomes through a value-based, person-centered approach. Join our team and be part of a compassionate and innovative team dedicated to transforming kidney care.



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