Patient Care Coordinator

4 weeks ago


Atlanta, Georgia, United States Serenity Healthcare Full time
About the Role

Serenity Healthcare is revolutionizing the field of healthcare by providing patients with access to innovative treatments. We are seeking a Patient Care Coordinator to join our team in Atlanta-Sandy Springs, GA.

Key Responsibilities
  • Connect patients with life-saving treatments via phone
  • Help solve problems and educate patients about TMS and Ketamine
  • Coordinate with clinics for patient care
  • Other relevant duties as needed
Requirements
  • High School Diploma/GED
  • Strong customer service mindset
  • Previous experience in customer service required
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals
What We Offer
  • Accelerated healthcare career growth – rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
  • Access to corporate onsite gym, game room, and other amenities

We are committed to providing a supportive and inclusive work environment. If you are passionate about helping others and have a strong customer service background, we encourage you to apply for this exciting opportunity.



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