Front Desk Representative

4 weeks ago


Pompano Beach, Florida, United States Spring Footwear Corp Full time

Front Desk Representative Job Description

Spring Footwear Corp. is a dynamic company that has been in business for over three decades. We are committed to delivering quality, value, and comfort with every pair of shoes we ship. We are seeking a highly skilled Front Desk Representative to undertake all receptionist and clerical duties at the main entrance of our office.

The ideal candidate will have a professional and energetic personality, with excellent communication and people skills. They should be able to deal with complaints and provide accurate information, while maintaining a customer-oriented approach. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities:

  • Keep the front desk tidy and presentable with all necessary materials.
  • Greet and welcome guests.
  • Answer all incoming calls and redirect them or keep messages.
  • Receive letters, packages, and distribute them.
  • Prepare outgoing mail by drafting correspondence and securing parcels.
  • Check, sort, and forward emails.
  • Monitor office supplies and place orders when necessary.
  • Keep updated records and files.
  • Monitor office expenses and costs.
  • Take up other duties as assigned (travel arrangements, schedules, etc.).

Requirements:

  • Proven experience as a front desk representative, agent, or comparable position.
  • Familiarity with office and administrative machines (mail, fax, printer, etc.).
  • Knowledge of office management and basic bookkeeping.
  • Proficient in English (oral and written).
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Strong communication and people skills.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.
  • Demonstrated customer service orientation.
  • High School diploma: additional qualifications will be a plus.

We Offer:

  • Competitive wages and benefits.
  • Company-paid Holidays and Vacation.
  • Profit-sharing program.
  • Advancement opportunities.

We encourage experienced candidates to apply and become a part of our growing team.



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