Front Desk Representative
4 weeks ago
Front Desk Representative Job Description
Spring Footwear Corp. is a dynamic company that has been in business for over three decades. We are committed to delivering quality, value, and comfort with every pair of shoes we ship. We are seeking a highly skilled Front Desk Representative to undertake all receptionist and clerical duties at the main entrance of our office.
The ideal candidate will have a professional and energetic personality, with excellent communication and people skills. They should be able to deal with complaints and provide accurate information, while maintaining a customer-oriented approach. The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities:
- Keep the front desk tidy and presentable with all necessary materials.
- Greet and welcome guests.
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages, and distribute them.
- Prepare outgoing mail by drafting correspondence and securing parcels.
- Check, sort, and forward emails.
- Monitor office supplies and place orders when necessary.
- Keep updated records and files.
- Monitor office expenses and costs.
- Take up other duties as assigned (travel arrangements, schedules, etc.).
Requirements:
- Proven experience as a front desk representative, agent, or comparable position.
- Familiarity with office and administrative machines (mail, fax, printer, etc.).
- Knowledge of office management and basic bookkeeping.
- Proficient in English (oral and written).
- Excellent knowledge of MS Office (especially Excel and Word).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Problem-solving skills.
- Demonstrated customer service orientation.
- High School diploma: additional qualifications will be a plus.
We Offer:
- Competitive wages and benefits.
- Company-paid Holidays and Vacation.
- Profit-sharing program.
- Advancement opportunities.
We encourage experienced candidates to apply and become a part of our growing team.
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