Restaurant Operations Manager

2 weeks ago


Mooresville, North Carolina, United States Superior Talent Source Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Superior Talent Source. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our dining establishment, ensuring exceptional customer service, and maintaining high standards of food quality and presentation.

Key Responsibilities:
  • Guest Satisfaction: Provide personalized attention and a memorable dining experience to every guest, responding promptly to inquiries, concerns, and feedback.
  • Operational Excellence: Assist the General Manager in overseeing daily operations, including opening and closing procedures, staff scheduling, and maintaining a positive ambiance.
  • Service Standards: Uphold the highest service standards, including attention to detail, proper tableside etiquette, and menu knowledge, leading by example and providing guidance to the team.
  • Team Leadership: Support and inspire the front-of-house and back-of-house teams, fostering a positive work environment, promoting teamwork, and providing ongoing training and development.
  • Quality Control: Uphold strict standards of food quality, presentation, and service, conducting regular inspections to ensure adherence to health and safety regulations and established fine dining procedures.
  • Sales and Revenue Generation: Support initiatives to drive sales and increase average check amounts.
  • Financial Management: Assist in monitoring and controlling expenses, including labor, inventory, and supplies, to meet financial targets and maximize profitability.
  • Health and Safety Compliance: Ensure strict compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures, maintaining accurate records and documentation.
Job Benefits:
  • Competitive salary
  • Direct Deposit
  • Comprehensive Health benefits
  • Paid time off (PTO)
  • Excellent room for growth and advancement
  • Employee Discounts
Qualifications:
  • Minimum 2 years of experience as a salaried Restaurant Manager in a full-service/high-volume restaurant
  • Exceptional customer service and interpersonal skills
  • Professional demeanor
  • Strong experience with alcohol service
  • Strong organizational and multitasking abilities
  • Leadership qualities with the ability to inspire and motivate a team
  • Extensive knowledge of full-service dining protocols, service standards, and menu offerings
  • Proficiency in using POS systems and restaurant management software
  • Flexibility to work evenings, weekends, and holidays as required
  • Ambitious and stable, having consistently progressed in your career
  • A high school diploma or equivalent is a must


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