Restaurant Operations Manager

11 hours ago


Mooresville, North Carolina, United States Dunkin' Full time
Job Summary

A highly skilled Restaurant Manager is needed to lead a team of restaurant managers and team members to deliver excellent guest service, meet brand standards, and drive sales and profitability. The ideal candidate will have a strong analytical mind, excellent communication skills, and the ability to motivate and develop a team.

Key Responsibilities
  • Lead a team of restaurant managers and team members to achieve sales and profitability goals
  • Ensure all restaurants in the portfolio meet brand operational standards and food safety standards
  • Analyze sales data and drive improvement in restaurant operations, execution, sales, and profitability
  • Develop and implement business plans for the portfolio and work with franchise owners to achieve goals
  • Provide coaching and training to restaurant managers on marketing windows, LTOs, and brand initiatives
  • Recruit, hire, onboard, and develop restaurant managers
  • Manage and coordinate the restaurant management team to support restaurant performance and execution

Requirements
  • 3 years of multi-unit or similar experience in retail, restaurant, or hospitality
  • College degree preferred
  • Basic computer skills and fluency in spoken and written English
  • Strong analytical skills, business acumen, and ability to train and develop a team

Working Conditions
  • Standing on feet for long periods
  • Repetitive motion including bending, stooping, and reaching
  • Lifting packages
  • Working in a small space
  • Requires travel between restaurants


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