Virtualization Systems Administrator

2 weeks ago


Baltimore, Maryland, United States CBTS Full time

Role Overview: As a key member of the CBTS team, you will be responsible for the administration of both Windows and Linux server environments. Your role will involve executing protocols for repair, change requests, and scheduled maintenance, as well as supporting the implementation of virtualized servers across on-premises and cloud infrastructures.

Key Responsibilities:

  • Develop and maintain comprehensive systems documentation. Collaborate with team leadership to establish procedures and guidelines for managing Windows Server infrastructure.
  • Oversee daily server administration on virtualized platforms, adhering to ITIL-defined processes.
  • Respond promptly to incident tickets and phone inquiries.
  • Diagnose and address server outages or performance-related issues.
  • Create, update, and manage trouble tickets; ensure follow-up on outstanding issues and escalate to Lead Specialists when necessary.
  • Contribute to project and migration initiatives.
  • Conduct server analysis, vulnerability assessments, and patch management.
  • Manage the virtualization infrastructure effectively.

Qualifications:

Education: An Associate's degree or equivalent from two years of college.

Experience: 3 to 5 years in a relevant field.

Certifications:

  • Current Microsoft MCSE Certification is required.
  • VMware Certifications are preferred.
  • ITIL Foundations certification is preferred.
  • Familiarity with Cisco Networking is advantageous.
  • RedHat, Suse, or Canonical certifications are a plus.
  • Understanding of OpenShift or Docker containerization is beneficial.

Technical Skills:

  • Experience with network troubleshooting tools such as ping, traceroute, nslookup, and dig.
  • General knowledge of IP subnetting, including variable length subnet masks.
  • Hands-on experience with both Windows and Linux operating systems.
  • Understanding of backup technologies and SAN storage.
  • Experience with VMware, OpenStack, KVM, or other virtualization technologies.
  • Proficiency in V2V and P2V migration tools and processes.
  • Strong customer service skills in a support environment.

Competencies:

  • Strong sense of accountability and planning/organizing skills.
  • Ability to work independently with minimal supervision.
  • Sound decision-making skills based on informed analysis.
  • Results-oriented with a focus on urgency.
  • Adaptability to changing conditions and unexpected challenges.
  • Attention to detail in data gathering and analysis.
  • Excellent communication and teamwork abilities.
  • Capability to operate effectively in a dynamic environment.
  • Customer service focus and process-oriented mindset.

Additional Information:

  • This position may require participation in an on-call technical escalation rotation.
  • Special consideration will be given to candidates with Python scripting and automation skills.
  • This is a full-time position for US Persons only. Visa sponsorship is not available.

CBTS is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable laws.



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