Office Coordinator

5 days ago

Mount Laurel, New Jersey, United States Onity Full time
Job Summary

We are seeking a highly organized and detail-oriented Facilities and People Coordinator to join our team at Onity Group Inc. As a key member of our Mount Laurel office, you will play a vital role in supporting our daily operations and HR activities. This is an excellent opportunity for a solution-oriented individual who is passionate about creating exceptional office environments and enriching employee experiences.

Key Responsibilities

As a Facilities and People Coordinator, you will be responsible for:

  • Facilities Management:

    • Conduct daily inspections to identify maintenance needs and initiate necessary repairs or maintenance actions.
    • Serve as the point of contact for facility-related matters, coordinating repairs, maintenance, and security operations.
    • Manage inventory and restock office supplies, including kitchen essentials.
    • Assist in planning and executing corporate events and meetings, collaborating with executive administration to allocate spaces efficiently.
    • Participate in the Fire Life Safety Program, aiding in emergency preparedness, including fire drill organization and safety training.
    • Coordinate with IT to ensure that all technological needs of the office and its employees are met, including equipment provisioning and troubleshooting support.
    • Lead sustainability efforts within the office, such as recycling programs and energy-saving practices.
    • Implement workplace strategies that promote productivity, such as ergonomic assessments and space optimization, and survey employees to identify areas for improvement in the office environment.
  • People Coordination:

    • Support HR initiatives, collaborating with the HR Business Partner team on communication, change management, and employee lifecycle events.
    • Administer unemployment claims, leave of absence, and employee offboarding, ensuring compliance with relevant laws and regulations.
    • Facilitate time keeping audits and escalations for business supported to ensure employees are paid correctly, and communicate related processes and policies to employees and leaders to ensure compliance and accuracy.
    • Act as a liaison for HR inquiries, escalating complex issues to the appropriate teams and assisting in the resolution process.
    • Identify training needs and facilitate development sessions aimed at enhancing team skills and knowledge.
    • Organize team-building activities and initiatives to foster a positive and collaborative workplace culture.

Requirements

To be successful in this role, you will need:

  • Educational Background:

    • High school diploma, GED or Military equivalent required.
    • Preferred: Associates or Bachelor's degree or some college coursework in business administration, human resources, facilities management, or a related field.
  • Professional Experience:

    • Proven experience in office management, facilities coordination, or HR support roles.
    • Demonstrated ability in managing vendor relationships, office maintenance, and security coordination.
    • Experience in handling HR administrative tasks such as unemployment claims, leave of absence administration, and employee offboarding processes.
    • Previous involvement in organizing corporate events and managing office supplies is a plus.
  • Required Skills:

    • Interpersonal and Communication Skills:
    • Excellent verbal and written communication skills to effectively liaise with employees, clients, landlords, and vendors.
    • Ability to manage and maintain confidential information.
    • Strong interpersonal skills to build and maintain positive relationships within and outside the organization.
    • Organizational and Problem-Solving Skills:
    • Exceptional organizational skills with the ability to manage multiple tasks and priorities efficiently.
    • Strong problem-solving skills, with a proactive approach to identifying and resolving issues promptly.
    • Attention to Detail:
    • High level of accuracy and attention to detail in all aspects of work, from facility management to HR tasks.
    • Self-Directed and Motivated:
    • Self-starter with the ability to work independently and initiate actions without needing detailed direction.
    • HR and Administrative Knowledge:
    • Basic understanding of HR processes, labor laws, and regulations (e.g., EEO, ADA).
    • Familiarity with offboarding processes, leave of absence management, and unemployment claims handling.
    • Technical Proficiency:
    • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
    • Ability to learn and adapt to new software and technology tools used in office and HR management.
    • Adaptability and Continuous Learning:
    • Openness to continuous learning and ability to adapt to changing processes and policies within the organization.

Training/Licensing Requirements:

• Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

About Us

Onity Group Inc. is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage. PHH Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs. Liberty is one of the nation's largest reverse mortgage lenders dedicated to education and providing loans that help customers meet their personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients, and investors.

At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors, and colleagues through caring service, integrity, and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive, and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy, and professionalism, and to achieve results consistent with our CARE standards.

Onity Group Inc. is intensely focused on hiring, developing, and retaining the best talent in the industry. Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner, and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Onity Group Inc. offers a comprehensive benefits package including medical, dental, and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident, and disability coverage; programs for mental, physical, and financial wellness; and more. Visit for details.

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