Mobility Status Coordinator

2 days ago

Mount Laurel, New Jersey, United States Holman Enterprises Full time
Job Summary:

We are seeking a highly skilled Mobility Status Specialist to join our team at Holman Enterprises. As a key member of our organization, you will be responsible for researching the status of vehicles with manufacturers and/or upfitters, communicating delays to Client Relations and Vehicle Supply Chain, and uploading data to maintain validity in our status system.

Key Responsibilities:
  • Research and analyze vehicle status information from various sources, including work buckets, OEM/Vendor websites, and reporting tools.
  • Communicate delays and updates to Client Relations and Vehicle Supply Chain to ensure timely delivery of vehicles.
  • Upload data and maintain validity in our status system by adding relevant, clear, and concise notes.
  • Liaise between OEM and SCS teams to ensure status updates are communicated to other areas of the company and to the client.
  • Coordinate with Holman M&D scheduling teams to provide real-time updates on vehicle arrival dates and provide visibility to the business with trends & status.
  • Provide OEM industry updates to the team to be shared with the business.
  • Proactively anticipate and deliver on client inquiries by following up on vehicle status issues.
Requirements:

Education and/or Training:
  • High School Diploma or equivalent, a degree in Business Administration or relevant field preferred.
  • Additional education, certifications, or experience are a plus.
  • Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.).
Relevant Work Experience:
  • 2-4 years' experience in administrative services or related fields.
  • Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department.
  • Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security.
Planning/Organizing/Managerial Knowledge:
  • Proactive, organized approach to multitasking and prioritization.
  • Effectively manages time and consistently meets deadlines with some guidance from manager.
  • Demonstrates accuracy, thoroughness and effectiveness in work.
  • Demonstrates attention to detail and commitment to doing quality work.
  • Adjusts quickly to new or changing assignments, processes and people.
  • Displays professionalism and remains composed when faced with challenges.
  • Learns from experience; modifies behavior to be more effective.
  • Recognizes one's own strengths and opportunities for growth.
  • Uses existing procedures to solve routine or standard problems; applies some degree of judgement and discretion.
  • Applies basic knowledge of theories, practices and procedures to complete assigned work.
  • Decisions are guided by policies, procedures and business plan; receives some guidance and oversight from manager.
Communicating & Influencing Skills:
  • Strong verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Ability to express information and ideas in a clear and organized manner.
  • Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers.
  • Takes personal responsibility for customer satisfaction and loyalty.
  • Works independently or with others within own area or department to achieve team goals.
  • Offers support to other team members; follows through on commitments.
  • Applies emotional intelligence in responses and reactions.
  • Demonstrates consistency between words and actions.
  • Listens openly and carefully to others' ideas and suggestions; respects opposing points of view.
  • Consistently earns trust, loyalty and respect of others.
About Holman Enterprises:

At Holman Enterprises, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Benefits:

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $22.86 - $33.15 USD per hour.

Equal Opportunity Employment and Accommodations:

Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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