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Office and HR Support Specialist

2 months ago

Mount Laurel, New Jersey, United States PHH Mortgage Full time

**Job Summary**

PHH Mortgage is seeking a highly organized and detail-oriented Facilities and People Operations Coordinator to support the daily operations of our office. This role will play a crucial part in maintaining a productive and efficient work environment, ensuring seamless HR processes, and contributing to a positive company culture.

**Key Responsibilities:**

  • **Facilities Management:** Conduct regular inspections to identify maintenance needs, initiate necessary repairs and maintenance actions, and serve as the primary point of contact for facility-related matters. Manage office supplies, including kitchen essentials, and assist in planning and executing corporate events and meetings.
  • **People Coordination:** Support HR initiatives, collaborate with the HR Business Partner team on communication, change management, and employee lifecycle events. Administer unemployment claims, leave of absence, and employee offboarding, ensuring compliance with relevant laws and regulations. Facilitate timekeeping audits and escalations to ensure employees are paid correctly.

**Requirements:**

  • High school diploma, GED, or military equivalent required. Preferred: Associate's or Bachelor's degree or some college coursework in business administration, human resources, facilities management, or a related field.
  • Proven experience in office management, facilities coordination, or HR support roles. Demonstrated ability in managing vendor relationships, office maintenance, and security coordination.
  • Excellent verbal and written communication skills, with the ability to manage and maintain confidential information. Strong interpersonal skills to build and maintain positive relationships within and outside the organization.
  • Exceptional organizational skills, with the ability to manage multiple tasks and priorities efficiently. Strong problem-solving skills, with a proactive approach to identifying and resolving issues promptly.
  • High level of accuracy and attention to detail in all aspects of work, from facility management to HR tasks.
  • Self-starter with the ability to work independently and initiate actions without needing detailed direction.
  • Basic understanding of HR processes, labor laws, and regulations (EEO, ADA). Familiarity with offboarding processes, leave of absence management, and unemployment claims handling.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and ability to learn and adapt to new software and technology tools used in office and HR management.