Office Operations Coordinator

6 days ago

New York, New York, United States Williams Lea LLC Full time
Job Summary

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Williams Lea LLC. As a key member of our Office Services team, you will be responsible for providing exceptional support to our clients and colleagues.

Key Responsibilities
  • Office Services Operations: Utilize logs for all office services work, ensure job tickets are properly filled out, and perform work in office services, primarily reprographics, mail, and intake functions according to established procedures.
  • Communication and Customer Service: Communicate with supervisors or clients on job or deadline issues, meet contracted deadlines for accepting, completing, and delivering all work, and provide exceptional customer service to clients and colleagues.
  • Equipment Maintenance and Troubleshooting: Troubleshoot basic equipment problems, load machines with various paper, toner, and supplies, and maintain a safe and efficient work environment.
  • Team Collaboration and Training: Prioritize workflow, perform quality assurance on own and work of others, and may train new Office Services Associates.
Requirements
  • Education and Experience: High school diploma or equivalent, and a minimum of 3 years' office services experience preferably in a legal, banking, or large corporate environment.
  • Skills and Abilities: Skilled in the use of mail, phone, email, digital reprographics, and mail equipment, with good written and verbal communication skills, including professional telephone and email etiquette.
  • Physical and Sensory Requirements: Ability to work standing up for most of the time, with occasional crouching, kneeling, crawling, stooping, twisting, turning, and reaching overhead.
Working Conditions
  • Work Environment: Position operates at sites with maximum 24/7 operations, with individual shift requirements varying by site.
  • Physical Demands: Ability to lift up to 50 lbs. on a regular basis, with occasional exposure to copier noise and operation of heavy equipment, tools, and vehicles.

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