Pastry Shop Team Member

2 weeks ago


New York, New York, United States Sprinkles Cupcakes Full time

As a Pastry Shop Team Member at Sprinkles, you will serve as our brand representative, dedicated to crafting memorable experiences and connections through our freshly baked treats. Your cheerful demeanor and positive spirit are essential in creating a welcoming atmosphere. A significant aspect of your role will be to uphold the Sprinkles Experience for our customers. If you possess a genuine enthusiasm for engaging with people and naturally uplift others with your positivity, we can guide you through the rest of the training.

Benefits of Working with Sprinkles:

  • Hourly Wage + Tips*
  • Comprehensive benefits including Health, Dental, Vision, Life, and 401K options
  • Daily Pay option available for employees
  • Paid Time Off
  • Sprinkles Associate Card to share the joy with your family, friends, and community
  • Opportunities to contribute positively - Sprinkles collaborates with various charities and community organizations
  • Family-Friendly Work Hours
  • A chance to participate in creating special moments that occur daily in our bakery
  • Opportunities for personal and professional growth
Key Responsibilities:
  • Act as a brand ambassador and embody the Sprinkles Culture - be attentive and ready to greet guests with a positive attitude.
  • Understand and implement the policies and procedures provided by trainers and managers with enthusiasm.
  • Deliver outstanding customer service while adhering to Sprinkles policies.
  • Practice accurate cash and credit card handling procedures with a friendly demeanor.
  • Exhibit teamwork skills by supporting and collaborating with fellow team members to enhance the Sprinkles Experience.
  • Assist with all cleaning tasks as outlined in opening/closing and weekly checklists.
  • Follow all safety and sanitation protocols to maintain a clean and safe work environment in both the service area and dining space.
  • Report to work as scheduled and meet all job requirements throughout your shift.
  • Package, box, or plate cupcakes and other baked goods as necessary.
  • Pay close attention to detail when following instructions, especially for decorating Sprinkles cupcakes.
Qualifications:
  • A strong passion for the Sprinkles brand, products, and customer experience.
  • Effective verbal communication skills and the ability to understand and follow both written and verbal instructions from management.
  • Ability to perform well under pressure while maintaining a steady pace throughout your shift.
  • Capacity to remain on your feet for extended periods.
  • Able to lift a minimum of 25 pounds, which includes carrying trays of cupcakes, batter, and frosting, as well as bags of boxed orders.
  • Must be able to navigate the bakery space, bending down for bags and reaching up for trays.
*Tips are not guaranteed.

*Sprinkles is an Equal Opportunity Employer

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