Account Manager I

13 hours ago

Bellevue, Washington, United States Amazon Full time
About the Role

The Account Manager role is a critical position within Amazon Global Logistics, responsible for driving sales and improving the Seller experience. As an Account Manager, you will work closely with Fulfillment by Amazon (FBA) Sellers to understand their supply chain needs and provide tailored logistics solutions.

Key Responsibilities
  • Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global Logistics' suite of services to meet or exceed sales targets.
  • Identify opportunities for account growth and program expansion.
  • Proactively consult with FBA Sellers to understand their supply chain needs and provide solutions-based recommendations.
  • Build relationships with internal and external stakeholders through remote and in-person meetings.
  • Oversee account management activities, including forecasting, operational troubleshooting, seller education, and metric tracking to measure Seller experience and business performance.
  • Coordinate with internal teams to onboard new sellers and support operational requirements.
About the Team

Formed in 2020, the US Account Management Team within Amazon Global Logistics works closely with FBA Sellers, providing onboarding support, operational insights, and direction for new and existing logistics products and services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a high-quality logistics experience.

What We Offer

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

Basic Qualifications
  • Bachelor's degree
  • 1+ years of professional or military experience
  • Experience and track record of exceeding sales goals
  • Experience in selling nascent products/services into new markets
  • Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
  • Knowledge of Microsoft Office products and applications
Preferred Qualifications
  • Bachelor Degree required, ideally in a quantitative field, logistics, or business administration
  • Experience in logistics sales
  • Experience delivering results in an account management function
  • Proficiency in SQL or Python
  • Presentation, oral and written communication skills
  • Competitive and creative drive to win over customers and think outside the box
  • Communication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environments

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