Director of ServiceNow Knowledge Management
4 days ago
As the Senior Manager, TechOps Transformation, you will play a crucial role in setting the direction and strategy for the ServiceNow Knowledge Management function across Foot Locker Retail, Inc. Your primary objective will be to establish procedures and consistency guidelines for information storage, accessibility, access control, and knowledge management.
Key Responsibilities:
- Develop and implement a comprehensive strategy for ServiceNow Knowledge Management
- Establish procedures for information storage, accessibility, and access control
- Collaborate with cross-functional teams to ensure seamless integration and adoption
- Monitor and analyze performance metrics to optimize knowledge management processes
About Foot Locker Retail, Inc.
Foot Locker Retail, Inc. is a leading retailer of athletic footwear and apparel. We are committed to providing our customers with the best possible shopping experience, and we are seeking a talented individual to join our team as a Senior Manager, TechOps Transformation.
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