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Senior ServiceNow Developer

2 months ago

Irving, Texas, United States Citigroup Inc Full time
Job Title: Senior ServiceNow Developer

We are seeking a highly skilled Senior ServiceNow Developer to join our Citi Technology Infrastructure (CTI) department. As a key member of our team, you will be responsible for building and deploying service management capabilities on the ServiceNow Software as a Service (SaaS) platform.

Key Responsibilities:
  • Configuration, development, and building integrations with the ServiceNow SaaS platform
  • Technical development of ServiceNow engineering that support our Incident, Problem, Change, Chat, Portal, and Security Incident Response (SIR) capabilities
  • Subject matter expert on adopting and implementing solutions to improve the Service Management capabilities
  • People Management skills paired with development skills
  • Act as a lead and architect of a solution on the ServiceNow platform
Requirements:
  • Hands-on experience with ServiceNow platform administration, configuration, and monitoring
  • 6 years of experience as a hands-on engineer and developer
  • 4 years managing ServiceNow or similar Service Management products
  • Good understanding of the core platform components like business rules, client scripts, UI scripts, forms, and glide scripting
  • Strong knowledge of JavaScript, XML, HTML, CSS, Bootstrap, and web service integrations using REST or SOAP
  • Experience with upgrades and clones
Preferred Qualifications:
  • Experience in ATF
  • Experience in Reporting and Performance Analytics
  • ServiceNow certifications
About Citi:

Citi is an equal opportunity and affirmative action employer. We value diversity and inclusion and are committed to creating a workplace where everyone has the opportunity to succeed.

Citi offers competitive employee benefits, including medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs.