Commercial Tenant Liaison

2 weeks ago


Houston, Texas, United States Harbor Group Management Company Full time
Tenant Services Coordinator Job Summary

This role is responsible for handling day-to-day interactions with various tenant contacts, including answering phones and corresponding via email. The position maintains office organization, enters and tracks tenant work orders, and performs various administrative duties for the management team.

Key Responsibilities:

• Interact with building tenants, contractors, vendors, and staff via phone, email, and in person.
• Interface with tenants through the building request system.
• Perform general secretarial and office functions using Word and Excel to develop documents, letters, and forms, maintain and update spreadsheets.
• Maintain files, inventory, and office equipment.
• Process mail, UPS, and FedEx.
• Schedule appointments, site visits, parking, and conference rooms.
• Coordinate tenant appreciation events and create tenant newsletters.
• Support accounting by coding invoices, data input, and preparing backup.
• Coordinate construction scheduling and tenant moves.
• Maintain tenant databases and track insurance requirements.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma plus five years of experience in administrative office support, or equivalent combination of education and experience.
• Experience or familiarity with commercial real estate preferred.
• Professional attitude and appearance and superior customer service skills.
• Outstanding verbal and written communication and ability to handle multiple projects at once.
• Strong attention to detail and proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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