Sales and Purchasing Coordinator
3 weeks ago
We are seeking a highly skilled Sales and Purchasing Assistant to join our team at Continental Steel & Tube Company. As a key member of our sales and purchasing team, you will be responsible for providing exceptional support to our senior sales and purchasing executives in daily activities to maximize productivity.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and chat, ensuring timely and accurate responses to customer inquiries.
- Verify customer requests by gathering all necessary information to provide accurate quotes.
- Reformat customer requests to meet the needs of our sales team, ensuring seamless communication.
- Maintain accurate and up-to-date customer records, documenting interactions and updates.
- Prepare quotes for review by our senior sales team, ensuring timely and accurate submissions.
- Develop and maintain a comprehensive knowledge base of our evolving products and services, staying up-to-date on industry developments.
- Collaborate with the purchasing team to obtain quotes and organize responses, ensuring efficient and effective communication.
Requirements:
- Previous experience in customer service, sales, or related fields, with a proven track record of success.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Ability to prioritize tasks, multitask, and work in a fast-paced environment.
- Positive and professional demeanor, with a strong commitment to customer satisfaction.
- Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
About Us:
Continental Steel & Tube Company is a leading metals distributor with headquarters in Fort Lauderdale, Florida. We supply a wide range of metals, including Nickel, Stainless Steel, Titanium, Steel, Aluminum, Carbon, Copper, Brass, and Bronze. With over 35 years of experience, we have established a reputation for quick responses, unsurpassed quality, competitive pricing, and reliable deliveries. Our commitment to excellence has earned us a loyal customer base, and we continue to grow and expand our operations to meet the evolving needs of our customers.
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