Business Center Assistant Manager

3 days ago


Walnut Creek, California, United States PNC Full time
Job Overview

PNC is seeking a highly skilled Business Center Assistant Manager to join our Retail organization. As a key member of our team, you will be responsible for leading the operational soundness of our branch and team, ensuring the maintenance of security procedures, and adhering to compliance and regulatory guidelines.

Key Responsibilities
  • Manage the operational aspects of a Branch & Business Center branch, including service and sales.
  • Build a high-performing team through attraction, onboarding, coaching, and development of branch team members.
  • Lead through influence and impact a broad range of ecosystem partners in an omni-channel environment.
  • Drive revenue and loyalty through proactive interactions with clients.
  • Foster a positive working environment that facilitates exceptional service and expanding profitable customer relationships.
Requirements
  • 3+ years of related experience in branch banking services, client counseling, or sales management.
  • Strong decision-making and critical thinking skills, with the ability to assess and manage risks.
  • Excellent communication and interpersonal skills, with the ability to influence and motivate team members.
  • Ability to work in an omni-channel environment and drive revenue growth through proactive interactions with clients.
What We Offer
  • A comprehensive range of benefits, including medical, dental, and vision coverage, as well as a 401(k) plan and pension.
  • Opportunities for professional growth and development, including training and coaching programs.
  • A dynamic and inclusive work environment that fosters collaboration and innovation.

PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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