Senior Mapping Specialist

1 month ago

San Francisco, California, United States Boston Scientific Full time

About the Role:

This is an exciting opportunity to join Boston Scientific's Cardiology team as we launch new and innovative products to the Electrophysiology (EP) market, one of the fastest-growing areas in med tech. Our team is on the cusp of several key product launches in the U.S. to treat patients with atrial fibrillation (AFib), including Cryo, Radiofrequency, and Pulsed Field ablation therapies.

The successful candidate will spend their first year gaining expertise in Boston Scientific technology while obtaining extensive professional development to ensure readiness for success in this hands-on, field-based role. Once training is complete, they will provide expert clinical product and technical assistance and training to physicians, EP Lab Staff, and sales representatives on the effective and safe use of the Rhythmia Mapping System during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

Your Responsibilities Will Include:

  • Maintaining advanced clinical knowledge of EP diagnostic and ablation technologies, EP mapping and recording systems, transeptal access technologies, and left atrial appendage occlusion technologies.
  • Attending procedures in cardiac CV/EP labs of hospital accounts for clinical support and development efforts of BSC AF Solutions products, including Rhythmia HDx mapping system, LabSystem Pro recording system, transeptal access products, diagnostic and therapeutic catheters, and WATCHMAN LAAC technologies.
  • Educating customers on the merits and proper clinical usage of AF Solutions products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
  • Meeting with existing and potential customers (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals.
  • Developing relationships with hospital personnel at all levels, including staff, physicians, and administrators, to make new contacts in other departments within the hospital and to identify key decision makers in order to facilitate future sales.
  • Responding to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
  • Demonstrating effective change leadership and building strategic partnerships to better the area/organization by leveraging relationships with their peers, management, and across AF Solutions organization (Marketing, Training, and Strategic Planning).
  • Implementing and monitoring strategies outlined by the quarterly plan of action for the area.
  • Coordinating territory and other BSC sales management and representatives' efforts to build strategic partnerships that will further area and organizational and business objectives.
  • Developing relationships with key referring physicians, external fellows, NEPIs, and other key physicians to promote market development and growth.
  • Training on and maintaining knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
  • Managing clinical trial activity within the assigned territory, which includes but is not limited to completing Interest Visits and Site Initiation Visits.
  • Educating clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

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