Hospitality Support Specialist
4 weeks ago
Hospitality Support Specialist
Are you passionate about making a difference in the lives of individuals facing homelessness? Do you excel at building connections and recognizing the inherent dignity of every person? If so, we invite you to consider a rewarding opportunity with us.
The National Health Foundation is seeking a dedicated Hospitality Support Specialist to become a vital member of our team. In this role, you will play a crucial part in fostering a welcoming and secure atmosphere where guests can feel valued and respected. This position offers a unique chance to contribute to meaningful change for those experiencing homelessness.
Available Shifts
We are currently looking to fill two shifts:
Pico-Union
Shift 1: Monday-Friday - Monday and Friday 3 PM - 11:30 PM, Tuesday-Thursday 11 PM - 7:30 AM
Shift 2: Sunday and Monday - 7 AM - 3:30 PM, Tuesday, Thursday, & Friday 2 PM - 10:30 PM (Wednesday & Saturday off)
Saturday-Wednesday 11 PM - 7:30 AM
Key Responsibilities
- Ensure the safety and security of the recuperative care facility.
- Address guest inquiries and requests promptly.
- Conduct daily room inspections.
- Respond swiftly and accurately to any potential safety concerns.
- Welcome all guests and provide comprehensive orientation.
- Maintain precise records and activity logs.
- Perform monthly inspections of the facility and its equipment.
- Build rapport with guests and gather their feedback.
Qualifications
- High School Diploma or equivalent is required.
- At least 2 years of experience in a caregiving role within a healthcare or recuperative care setting is preferred.
- Ability to effectively manage and prioritize multiple tasks.
- Must be available to work five (5) eight (8) hour shifts.
- Valid driver's license is required.
- Current CPR and First Aid certifications are necessary.
- Strong verbal and written communication skills.
- Ability to engage effectively with staff, guests, and visitors at all levels.
- Proficient in Microsoft Office Suite.
- This role requires frequent standing, walking, bending, stooping, squatting, reaching, twisting, kneeling, and lifting/pulling/moving up to 50 pounds. Effective verbal communication is essential, and the noise level may be high in certain areas.
What We Offer
Join a collaborative and passionate team dedicated to serving our clients with dignity and respect. The National Health Foundation provides a comprehensive benefits package, including paid time off, fully covered medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, and a 401(k) plan with up to 5% matching contributions.
About Us:
The National Health Foundation is committed to enhancing the health of individuals and underserved communities by addressing the social determinants of health. Our work focuses on four key areas: housing, food access, built environments, and education. Our Recuperative Care program is a vital component of the county's strategy to combat homelessness, providing safe discharge options for hospitals and linking vulnerable individuals to affordable care and permanent housing.
Commitment to Diversity:
At the National Health Foundation, we are dedicated to fostering a fair, diverse, inclusive, and equitable work environment. We believe that diversity, equity, and inclusion are essential to achieving our mission and maximizing our impact. Our commitment to DEI shapes our governance, strategies, programs, operational activities, and advocacy efforts.
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