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Customer Support Specialist

2 months ago

Los Angeles, California, United States OMI Inc. Full time
Position Overview

Are you seeking a new opportunity to enhance your skills and embrace a rewarding challenge? We invite you to consider a role with OMI Inc..

As a Customer Support Specialist, you will be part of a dedicated team collaborating with prominent telecommunications providers in the Woodland Hills region. Our partnerships empower us to foster growth for both our clients and our organization.

This position offers a unique chance for all employees to engage in comprehensive training, starting from foundational knowledge and progressing to leadership and management development. In your role as a Customer Support Specialist, you will gain:

  • In-depth knowledge of telecommunications products
  • Skills to effectively address customer inquiries
  • Understanding of the sales process and techniques for successful customer transactions
  • Personal development strategies
  • Enhanced communication abilities
  • Coaching and training techniques for others
  • Insights into human resources functions
  • Additional managerial tasks as assigned

Qualifications for the Customer Support Specialist:

  • No prior telecommunications experience is necessary
  • A high school diploma or GED is beneficial but not mandatory
  • 0-1 years of experience in customer service, retail, or hospitality sectors
  • A willingness to learn and adopt a student mindset
  • A passion for collaboration and teamwork
  • Ability to work independently or as part of a group
  • A strong desire for professional advancement

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