Order Entry Specialist
3 days ago
Overview:
">LHH Recruitment Solutions is a leading recruitment agency seeking an experienced Order Entry Specialist to join our team. This is a temp-to-perm opportunity located in Melville, New York.
">Job Summary:
">We are looking for a highly organized and detail-oriented individual to process customer orders accurately and efficiently. The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have experience with order management systems.
">Responsibilities:
">- ">
- Process customer orders received via phone, email, or online platforms accurately and in a timely manner.">
- Enter order details into the company's order management system, ensuring all information is complete and accurate.">
- Provide product information and answer customer inquiries regarding order status, pricing, shipping, and returns.">
- Resolve customer complaints or concerns, providing effective solutions to ensure satisfaction.">
- Coordinate with the shipping and warehouse teams to ensure orders are processed and shipped according to customer expectations.">
- Track and follow up on backordered or delayed products, informing customers of updates in a timely manner.">
- Maintain accurate customer records and order history in the database.">
- Assist in the preparation of reports related to order status, customer service metrics, and inventory levels.">
Requirements:
">- ">
- 1-2 years of experience in a similar role.">
- Proficient with Microsoft Excel or SAP.">
What We Offer:
">- ">
- A competitive salary range of $23-$24 per hour.">
- The opportunity to work with a leading recruitment agency in Melville, New York.">
- A supportive and dynamic work environment.">
- Ongoing training and development opportunities.">
- A comprehensive benefits package, including medical, dental, vision, life insurance, and more.">
About Us:
">LHH Recruitment Solutions is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that is respectful, inclusive, and welcoming to all employees.
">Equal Opportunity Employer/Veterans/Disabled:
">We consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.
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