Order Entry Specialist

3 days ago


Farmingdale, New York, United States LHH Recruitment Solutions Full time

Overview:

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LHH Recruitment Solutions is a leading recruitment agency seeking an experienced Order Entry Specialist to join our team. This is a temp-to-perm opportunity located in Melville, New York.

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Job Summary:

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We are looking for a highly organized and detail-oriented individual to process customer orders accurately and efficiently. The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have experience with order management systems.

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Responsibilities:

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  • Process customer orders received via phone, email, or online platforms accurately and in a timely manner.">
  • Enter order details into the company's order management system, ensuring all information is complete and accurate.">
  • Provide product information and answer customer inquiries regarding order status, pricing, shipping, and returns.">
  • Resolve customer complaints or concerns, providing effective solutions to ensure satisfaction.">
  • Coordinate with the shipping and warehouse teams to ensure orders are processed and shipped according to customer expectations.">
  • Track and follow up on backordered or delayed products, informing customers of updates in a timely manner.">
  • Maintain accurate customer records and order history in the database.">
  • Assist in the preparation of reports related to order status, customer service metrics, and inventory levels.">
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Requirements:

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  • 1-2 years of experience in a similar role.">
  • Proficient with Microsoft Excel or SAP.">
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What We Offer:

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  • A competitive salary range of $23-$24 per hour.">
  • The opportunity to work with a leading recruitment agency in Melville, New York.">
  • A supportive and dynamic work environment.">
  • Ongoing training and development opportunities.">
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and more.">
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About Us:

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LHH Recruitment Solutions is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that is respectful, inclusive, and welcoming to all employees.

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Equal Opportunity Employer/Veterans/Disabled:

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We consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.



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