Memorial Park Customer Service Specialist

6 days ago


Farmingdale, New York, United States Pinelawn Cemetery Full time
Customer Service Associate Opportunity

About Us:

Pinelawn Memorial Park & Arboretum is a historic and serene destination where families can find solace and pay their respects to loved ones. Established in 1902, we provide a beautiful and tranquil environment for memorial services. Our team takes pride in delivering exceptional service to families during their most trying times.

We are seeking a highly skilled Customer Service Associate to join our team. This role offers the opportunity to work closely with clients, vendors, and internal teams to ensure efficient service delivery.

The ideal candidate will possess strong communication, time management, and organizational skills. A high school diploma or equivalent is required, and experience with Microsoft Office is a must. Familiarity with client and order management systems is preferred.

Key Responsibilities:

  • Process memorial orders according to client specifications
  • Collaborate with clients to obtain outstanding order details and set expectations for manufacturing and installation
  • Submit orders to memorial vendors to ensure timely manufacturing and delivery
  • Log order information into our system and maintain accurate records
  • Partner with the Bronze Installation team to ensure memorials are installed accurately and on time

Benefits:

This is an excellent opportunity to join a reputable organization and contribute to the overall efficiency of our operations. We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience.



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