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Customer service representative

2 months ago

Farmingdale, United States Randstad Full time

Randstad's Client in Farmingdale, NY is hiring for a Customer Service Representative to join their growing team. The ideal candidate will be enthusiastic about delivering excellent customer service and building positive relationships with our clients. This role is perfect for individuals looking to kickstart their career in a dynamic and supportive environment. We are open to entry level candidates or candidates with up to a year of office experience looking for a role with growth potential. Computer proficiency is a must for this position. If you are interested, please apply to this post today or send your resume to jenn.eng@randstadusa.com for immediate consideration

salary: $18 - $20 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School

Responsibilities

  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Assist customers with inquiries, orders, and service requests in a timely and professional manner.
  • Resolve customer complaints and issues, ensuring satisfaction and a positive experience.
  • Accurately enter and update customer information in the system.
  • Maintain a thorough understanding of our products and services to address customer questions and concerns.
  • Work collaboratively with team members to ensure customer needs are met.
  • Follow up with customers to ensure resolution of their concerns.
  • Support other administrative tasks as needed.
Skills
  • Oral Communication
  • Handling Confidential Information
  • Transcribing Notes
  • Prioritizing
  • Working Independently
  • Decision Making
  • Answering Phones
  • Written Communication
  • Administrative Duties
  • Organization
  • Microsoft Office
  • Organizational Skills
  • Interpersonal Skills
  • Multi-tasking
  • Phones
  • Scheduling
  • Problem Solving
  • Customer Service
  • Emails
  • Telephone Etiquette
  • Active Listening
  • Interpersonal Sensitivity
  • Basic Computer Skills
  • Client Service
  • Customer Relations
  • Customer support
  • Follow-up
  • Typing Skills
Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.