Customer service representative

12 hours ago

Farmingdale, United States Randstad Full time

Randstad's largest client in Farmingdale, NY, is hiring a Temporary Customer Service Representative to join their team on a seasonal basis, available until January 2025.

We are looking for a positive and energetic individual with excellent customer service skills and an ability to manage multiple tasks efficiently. In this role, you'll handle a high volume of calls, emails, and online chats from customers, providing prompt and professional assistance.

Schedule: This position requires availability for four weekdays, 9 a.m. to 6 p.m., and either Saturday or Sunday from 9 a.m. to 6 p.m.

No prior office experience is necessary, and applicants with experience in retail or food service are encouraged to apply

If interested, please apply today or send your resume to jenn.eng@randstadusa.com for immediate consideration

salary: $18 - $19 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School

Responsibilities

  • Assisting customers in telephone sales and online support through Live Chat and E-Mail
  • Selling extended service protection plans and product installations on selected merchandise
  • Offer excellent customer support for customer's who have purchased items on PCRichard.com or at one of our 66 showrooms
  • Review of online orders to provide online fraud protection
  • Tracking and expediting orders on a daily basis
  • Direct customers to product information resources, including those available on the Internet
  • Gain knowledge of current and new products with the ability to communicate their features
    and benefits to customers
  • Attend product and sales training meetings as requested by sales management


The essential functions of this role include:
working weekends
Skills Follow-up Active Listening Telephone Etiquette Interpersonal Sensitivity ERP Adapting to Change CRM Typing Skills Basic Software Skills Basic Computer Skills Customer Service Call Center Support Customer support Customer Relations Client Service Phones Emails Verbal Communication Written Communication
Qualifications Years of experience: 0 years Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

  • Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States Randstad Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Handle...

  • Customer Service Representative

    2 weeks ago

    Farmingdale, United States PeopleShare Inc Full time

    Job Details for Customer Service Representative:Schedule: M-F, 7am-5pm ( 8 hour shift in this time frame) Pay Rate: $20-$21/hr depending on experience Temp to Hire Start date: ASAP Job Responsibilities & Description for Customer Service Representative:Assist customer with product questions, ordering, order tracking, complaints, and problems Enter orders...

  • Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and...

  • Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States Anthony Sposito - State Farm Agent Full time

    Job DescriptionAre you looking for a career in customer service? Do you enjoy working with the public? If so, consider joining our team as a Customer Service Representative at Anthony Sposito - State Farm Agent.As a Customer Service Representative, you will be responsible for establishing customer relationships and following up with customers as needed. You...

  • Customer Service Representative

    1 month ago

    Farmingdale, New York, United States Randstad Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team at Randstad. As a key member of our Call Center Team, you will be responsible for providing exceptional customer service and support to our clients and customers.Key Responsibilities:Handle customer inquiries and...

  • Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we're looking for a Customer Experience Representative to present a positive first impression of our establishment's friendliness, excellent service, and high standards.You will be responsible for carrying natural conversations with customers without sounding scripted or intrusive. We're searching for qualified customer service...

  • Customer service representative

    1 month ago

    Farmingdale, United States Randstad Full time

    A Large Corporate Office in Farmingdale, NY is hiring a Customer Service Representative to join their Call Center Team starting ASAP. This role involves daily interaction with customers, showroom personnel, and service companies. Key responsibilities include placing service calls via direct fax and email, problem-solving, researching customer information,...

  • Customer Service Representative

    3 weeks ago

    Farmingdale, United States Randstad North America, Inc. Full time

    Randstad's largest client in Farmingdale, NY, is hiring a Temporary Customer Service Representative to join their team on a seasonal basis, available until January 2025. We are looking for a positive and energetic individual with excellent customer s Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    2 weeks ago

    Farmingdale, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeLHH Recruitment Solutions is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job, located in Melville, NY . This is an excellent Contract to Hire opportunity, for someone with previous call center experience. Responsibilities:Assist with the...

  • Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States First Class Marketing Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at First Class Marketing.This role involves providing exceptional customer service, handling customer complaints and escalations, and completing sales using our current POS system.The ideal candidate will have excellent communication skills, a positive attitude, and...

  • Customer Service Representative

    1 month ago

    Farmingdale, New Jersey, United States CSI Group Full time

    Job OverviewCsi Group is a rapidly expanding, family-owned CPA firm with a strong presence in New Jersey, New York, and Florida. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key ResponsibilitiesRespond to high-volume incoming calls and provide exceptional customer service, addressing...

  • Customer service representative

    3 weeks ago

    Farmingdale, United States Randstad Full time

    Randstad's Client in Farmingdale, NY is hiring for a Customer Service Representative to join their growing team. The ideal candidate will be enthusiastic about delivering excellent customer service and building positive relationships with our clients. This role is perfect for individuals looking to kickstart their career in a dynamic and supportive...

  • Customer Service Representative

    1 month ago

    Farmingdale, United States CRH Full time

    CRH - Metro Region [Customer Service Representative] As a Customer Service Rep at CRH, you'll: Assist customer with product questions, ordering, order tracking, complaints and problems; Enter orders into system for billing and delivery; Prepare quotes and coordinate mailings of literature and samples; Coordinate delivery schedules with dispatch; Build...

  • Customer Service Representative

    3 weeks ago

    Farmingdale, United States PeopleShare Full time

    Job Details for Customer Service Representative:Schedule: M-F, 7am-5pm ( 8 hour shift in this time frame)Pay Rate: $20-$21/hr depending on experienceTemp to HireStart date: ASAP Job Responsibilities & Description for Customer Service Representative:Assist customer with product questions, ordering, order tracking, complaints, and problemsEnter orders into...

  • Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States Ulta Beauty Full time

    Ulta Beauty Job DescriptionJob Summary: As a Lead Cashier at Ulta Beauty, you will be responsible for providing exceptional customer service and leading a team of sales associates.Key Responsibilities:Promptly acknowledge and warmly greet each guest entering the store.Complete select register open and close functions.Courteously handle sales, refunds and...

  • Insurance Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States State Farm Insurance Full time

    Job Summary: As a State Farm Insurance Account Associate, you will be responsible for providing exceptional customer service by assisting customers with their insurance needs, processing policy changes, and handling incoming calls and emails regarding policy inquiries and claims.Key Responsibilities:Assist customers with their insurance needs by providing...

  • Guest Services Representative

    1 week ago

    Farmingdale, United States RPM Raceway Full time

    Job DetailsLevel Entry Job Location Long Island - Farmingdale, NY Remote Type N/A Position Type Undisclosed Education Level Undisclosed Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed DescriptionGUEST SERVICES REPRESENTATIVE Join this exciting, growing entertainment destination as a member of the Guest...

  • Customer Service Manager

    4 months ago

    Farmingdale, United States Danessa Myricks Beauty Full time $70,000 - $85,000

    At Danessa Myricks Beauty, we DREAM BIG.D-DareR-ReimagineE-ExperimentA-AccessibleM-Made EasyThe Customer Service Manager will be responsible for overseeing all customer service operations, including managing daily live chat, handling email inquiries, and ensuring high customer satisfaction. This role requires a solution-oriented, multi-tasking individual...

  • Customer Service Manager

    4 months ago

    Farmingdale, United States Danessa Myricks Beauty Full time

    At Danessa Myricks Beauty, we DREAM BIG.D-DareR-ReimagineE-ExperimentA-AccessibleM-Made EasyThe Customer Service Manager will be responsible for overseeing all customer service operations, including managing daily live chat, handling email inquiries, and ensuring high customer satisfaction. This role requires a solution-oriented, multi-tasking individual...

  • Client Service Representative

    1 month ago

    Farmingdale, Maine, United States Affinity Group Full time

    Job Summary:As a Client Service Specialist at the Affinity Group, you will play a vital role in providing exceptional customer service to manufacturers, customers, and personnel within the Northeast Region. This position requires a strong ability to utilize technology to place orders, maintain order entry systems, file documents, and communicate information...