Trade Counter Sales Associate

6 days ago


Northampton, Massachusetts, United States Eurocell plc Full time

About Eurocell plc

Eurocell plc is a dynamic and ambitious manufacturer, distributor, and recycler of building products, serving the nation through its network of over 200 trade branches across the UK.

We are seeking a talented Trade Counter Sales Assistant to join our busy team in Northampton, working closely with the Sales Manager to drive sales growth and customer satisfaction.

Key Responsibilities

  • Meet and greet customers into branch and at the trade counter, providing exceptional customer service and ensuring a positive experience.
  • Assist with face-to-face, telephone, and email enquiries, providing accurate and timely information to customers.
  • Meet and exceed sales KPIs and targets, working collaboratively with the sales team to achieve business objectives.
  • Provide customers with information on stock availability, products, pricing, and lead times, ensuring a seamless customer experience.
  • Work with the Sales Manager to open new trade accounts, identifying opportunities for growth and expansion.

Requirements

  • A full and valid driving license is essential for this role.
  • Experience in a similar role, ideally in a trade, builders merchant, retail, glazing, or UPVC environment.
  • Excellent customer service skills, with the ability to communicate effectively at all levels.
  • Good organisational and IT skills, with the ability to work under pressure and meet deadlines.
  • Reliability, good timekeeping, and attendance are essential for this role.
  • A high level of self-motivation and a strong work ethic are required to succeed in this position.

Benefits

  • A very competitive basic salary.
  • An excellent monthly bonus scheme.
  • A solid career pathway and structured progression opportunities.
  • Employee discount on Eurocell products.
  • Life Assurance.
  • Pension Plan.
  • Employee Assistance Programme.
  • Discounts across many well-known online and high street retailers.
  • The option to join the Eurocell Share Save Scheme.
  • A blend of training, including e-learning and on-the-job training to support career development.


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