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Customer Service Ambassador

1 month ago


Juneau, Alaska, United States Akfarmteam Full time
Customer Relations Representative

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you to join our team at Akfarmteam as a Customer Relations Representative.

Key Responsibilities:
  • Establish and maintain strong relationships with customers, providing personalized support and guidance to meet their unique needs.
  • Utilize a customer-centric approach to educate customers about insurance options, identifying opportunities to provide value and drive growth.
  • Develop and execute strategies to acquire new customers, expand existing relationships, and increase sales.
  • Collaborate with the team to achieve sales targets, share best practices, and stay up-to-date on industry trends.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • Strong problem-solving skills, with a proactive approach to resolving customer issues and concerns.
  • Ability to work in a dynamic environment, prioritizing tasks and managing multiple projects simultaneously.
  • High school diploma or equivalent required; insurance license a plus.
What We Offer:
  • A competitive hourly rate of $23.00, plus commission and bonus opportunities.
  • A comprehensive training program to ensure your success in the role.
  • A collaborative and supportive team environment, with opportunities for growth and advancement.