Aquatic Operations Manager
2 weeks ago
Emler Swim School is seeking a talented leader to join our management team. As an Operations Manager, you will be responsible for driving exceptional customer experiences and satisfaction by calmly, positively, and proactively responding to challenges. You will also evaluate student progress using Emler Swim School's teaching curriculum and customer service processes through front-line work.
Key Responsibilities:- Drive exceptional customer experiences and satisfaction
- Evaluate student progress using Emler Swim School's teaching curriculum and customer service processes
- Create and manage class and employee schedules
- Lead regular team meetings and manage employee engagement
- Develop team members at various points in their professional journey
- Undergraduate College degree preferred
- 1-2 years of management experience
- Excellent performance record reporting to a General Manager or Supervisor
- A genuine love for teaching children
- Ability to recognize problems and resolve on the spot
- Excellent customer service skills
- Competitive salary
- Incentivized bonus plan
- Employer paid premiums for health and dental insurance
- Vision insurance
- 401k with employer matching
- Paid Time Off
- Discounted rates on pet insurance
Emler Swim School is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year). If you have a passion for inspiring and developing strong teams, enjoy fast-track industry training, and thrive in an active role, we encourage you to apply for this exciting opportunity.
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