Sales and Technical Support Specialist
1 day ago
About RKI Instruments, Inc.
RKI Instruments, Inc. is a leading innovator in the gas detection industry, dedicated to providing high-quality products and exceptional customer service.
Job Summary
We are seeking a highly skilled and motivated Sales and Technical Support Specialist to join our team. As a key member of our sales and marketing efforts, you will be responsible for providing technical support and sales assistance to our customers, as well as conducting product training and making outside sales calls.
Responsibilities
- Provide technical support and sales assistance to customers via phone, email, and in-person visits
- Conduct product training sessions for customers, both in-house and at customer locations
- Make outside sales calls to generate new business and expand existing relationships
- Develop and maintain strong relationships with customers, sales representatives, and distributors
- Stay up-to-date on industry trends and product developments to provide expert knowledge and support to customers
Requirements
- Bachelor's degree in Engineering or a related field
- Strong technical knowledge of gas detection equipment and gas characteristics
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficient in computer software and hardware, including PC and Macintosh platforms
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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