Retail Sales Specialist

20 hours ago

Elizabeth, New Jersey, United States Best Buy Full time
Job Title: Retail Sales Specialist

As a Retail Sales Specialist at Best Buy, you will play a key role in delivering exceptional customer experiences in our home theater department. Your primary responsibility will be to engage with customers, understand their needs, and provide expert service and recommendations.

Key Responsibilities:
  • Engage with customers to understand their needs and preferences, and provide expert service and recommendations.
  • Maintain expert-level knowledge of all products in the home theater category, including specifications, features, and benefits.
  • Use effective time management strategies to optimize daily tasks and responsibilities.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.
Requirements:
  • 1 year of experience building complex solutions in sales, customer service, or related fields.
Preferred Qualifications:
  • 1 year of leadership experience in a related field or military leadership equivalent.
  • 1 year of experience selling in premium products, luxury brands, and/or custom design environments.
  • 1 year of experience in customer relationship management (CRM).
What's in it for you:

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
About us:

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

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