Computer Support Specialist
24 hours ago
We are seeking a skilled Computer User Support Specialist to join our team at MILVETS Systems Technology, Inc.
About the CompanyMILVETS Systems Technology, Inc. is a Service-Disabled Veteran-Owned Small Business that provides quality services in the information and technology fields. With over 35 years of experience, we offer efficient and cost-effective solutions to commercial and government clients.
Job SummaryThe Computer User Support Specialist will provide technical assistance to computer users, answer questions, and resolve computer problems. The ideal candidate will have a positive customer service attitude, excellent communication skills, and experience with PC operating systems, networking, and mail standards.
Responsibilities- Provide technical assistance to computer users
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically
- Assist with the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
- Provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and other applications
- Serve as the initial point of contact for troubleshooting network applications, and hardware/software PC and printer problems
- Create user accounts and troubleshoot user issues
- A.A./A.S. degree in a related field
- Two (2) years' experience in help desk support
- DoD Approved 8570 Baseline Certification IAT Level II (e.g. CompTIA Sec+)
- Active United States Department of Defense Secret clearance
MILVETS offers an excellent benefits package, including health insurance, FSA, dental insurance, life insurance, disability insurance, vision, 401(k), paid time off, paid federal holidays, sick leave, and military leave.
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