Retail Sales Support Specialist
9 hours ago
We are seeking a highly motivated and customer-focused Retail Sales Support Specialist to join our team at Optimum. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our products and services, and maintaining a clean and organized store environment.
Key Responsibilities:- Provide strong product knowledge and support to customers, answering questions and addressing concerns in a timely and professional manner.
- Maintain a high level of product knowledge, staying up-to-date on new and existing products, services, and promotions.
- Assist customers with equipment returns and swaps, as well as other non-sales customer service transactions.
- Support the onboarding of new customers, including setting up online accounts, data transfer, and mobile device education.
- Assist with inventory management, including receiving and stocking inventory, conducting cycle counts, and identifying opportunities for improvement.
- High school diploma or equivalent required.
- Minimum one year of work experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Knowledge of Microsoft Word, Excel, and Outlook required.
- Ability to lift up to 25 pounds and stand for prolonged periods.
At Optimum, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Retail Sales Support Specialist
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