Retail Sales Support Specialist

9 hours ago


Elizabeth, New Jersey, United States Altice USA Full time
Optimize Your Career with Optimum

We are seeking a highly motivated and customer-focused Retail Sales Support Specialist to join our team at Optimum. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our products and services, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide strong product knowledge and support to customers, answering questions and addressing concerns in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new and existing products, services, and promotions.
  • Assist customers with equipment returns and swaps, as well as other non-sales customer service transactions.
  • Support the onboarding of new customers, including setting up online accounts, data transfer, and mobile device education.
  • Assist with inventory management, including receiving and stocking inventory, conducting cycle counts, and identifying opportunities for improvement.
Requirements:
  • High school diploma or equivalent required.
  • Minimum one year of work experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of Microsoft Word, Excel, and Outlook required.
  • Ability to lift up to 25 pounds and stand for prolonged periods.

At Optimum, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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