Customer Service Representative

4 weeks ago


Doral, Florida, United States SNI Companies Full time
Customer Service Representative

At SNI Companies, we are seeking a skilled Customer Service Representative to join our team. This role is responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Answer inbound and outbound phone calls to address customer inquiries and concerns.
  • Respond to customer inquiries via phone, email, and other communication channels.
  • Assist customers with order placement, modifications, and cancellations.
  • Investigate and resolve customer issues in a timely and professional manner.

Requirements:
  • Experience working in a call center environment.
  • Excellent communication and problem-solving skills.
  • Bilingual skills in English and Spanish are a must.

How to Apply:
Interested candidates should submit their application through our website or contact our HR department for more information.

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