Senior Client Service Specialist
5 days ago
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled Senior Client Service Specialist to join our Global Market Insights team.
Key Responsibilities:- Establish and maintain strong relationships with clients, understanding their requirements and delivering tailored solutions to meet their needs.
- Provide expert support and guidance to clients, leveraging our analytics and technology solutions to drive business growth and improve healthcare outcomes.
- Collaborate with cross-functional teams to develop and implement client-centric solutions, ensuring seamless delivery and exceptional client experience.
- Stay up-to-date with industry trends and developments, applying this knowledge to drive innovation and improve our services.
- Contribute to the development of our analytics and technology solutions, providing input on new features and functionality to meet evolving client needs.
- Bachelor's degree in a relevant field, such as business, analytics, or life sciences.
- 3+ years of experience in a client-facing role, preferably in the pharmaceutical industry.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proficiency in Microsoft Office and other relevant software applications.
- Experience with analytics and technology solutions, such as MIDAS and Analytics Link, is highly desirable.
- A competitive salary and benefits package.
- Opportunities for professional growth and development, including training and mentorship programs.
- A dynamic and supportive work environment, with a focus on collaboration and teamwork.
- The chance to work with a leading global provider of advanced analytics and technology solutions, driving innovation and improving healthcare outcomes.
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