Technical Systems Expert

2 weeks ago

Grandview, Missouri, United States Communications Engineering Company Full time
Job Overview

At Communications Engineering Company, we are dedicated to fostering your professional journey. Here are some of the benefits we provide:

  • Career Advancement: Our technicians frequently progress to become master technicians and engineers.
  • Professional Development: We invest in our workforce to ensure they provide outstanding service to our clients. Additionally, we offer a rewarding bonus structure linked to ongoing education and training.
  • Employee-Centric: We emphasize work-life balance and provide competitive salaries, health benefits, and paid time off to prioritize family.

PRIMARY OBJECTIVE:

Oversee the physical installation of communication systems across all designated projects. Collaborate with the project team to meet safety and quality standards by adhering to industry regulations and best practices.


KEY RESPONSIBILITIES: Responsibilities include, but are not limited to:

  • Reviewing Project Information: Collaborate with key personnel to clarify any questions or uncertainties as needed.
  • Planning Projects: Assess potential challenges, impacts, and solutions. Coordinate resources, site access, personal protective equipment (PPE) requirements, and necessary equipment with the Project Manager.
  • Customer Project Review: Discuss system functionality, timelines, and plans with clients. Conduct site evaluations to confirm locations and identify safety risks.
  • Project Kick-Off: Ensure comprehension of the project plan and review all milestones. Conduct site evaluations to confirm locations and identify safety risks whenever feasible.
  • Executing the Project Plan:
    • Lead daily project plans, ensuring adherence to safety practices and requirements.
    • Conduct regular site assessments, safety inspections, and quality checks to ensure compliance with the project plan.
    • Communicate any changes in the Statement of Work (SOW) to the assigned Project Lead/Project Manager and adjust the project plan as necessary.
    • Inspect project installations to meet quality standards, rectify discrepancies, mentor responsible parties, and report recurring issues when necessary.
    • Create a project punch list, conduct system testing, coordinate client training, and finalize documentation.
    • Perform basic programming, configuration, and connect physical systems to the network as assigned.
    • Assist in the on-site training and mentoring of less experienced team members.
  • Project Closure: Conduct client walk-throughs when possible. Submit documentation, obtain client sign-off, and verify project completion for all assigned projects.
  • Post-Project Meetings: Provide feedback to the Project Manager on project management processes, tools, and areas for improvement. Offer recommendations to Sales and Engineering regarding improvement opportunities and project successes.
  • Service Support: Responsible for completing service tickets as assigned and providing support for the company's 24/7 on-call rotation.
  • Additional Duties: Other responsibilities as assigned.

SUPERVISORY ROLE:

  • The Systems Specialist supervises the project team during assigned projects.

MINIMUM REQUIREMENTS:

  • 5+ years of technology experience within a similar organization.
  • 1+ years of leadership experience in a comparable role.
  • 3 safety-related certifications (preferred).
  • 2 industry certifications (e.g., NICET, Bicsi, CTS, etc.) (preferred).
  • Industry certifications and training may be obtained within the first year of employment to meet minimum qualifications as applicable.

SKILLS & ABILITIES:

  • Strong communication skills and general construction or mechanical knowledge are essential.
  • Familiarity with communication systems, including audio, video, security, fire alarm, wireless, and data networks.
  • Proficiency in PC operations (Windows environment) and working knowledge of Excel is preferred.

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS:

  • Ability to solve problems creatively and exercise sound judgment based on accurate analyses.
  • High integrity and dependability with a strong sense of urgency and results orientation.
  • Effective communication skills in English are required.
  • Physical demands include standing, walking, climbing, sitting, and using hands and fingers.
  • Ability to lift objects up to 50 lbs.
  • Specific vision abilities include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
  • Noise levels in the work environment are typically moderate.
  • Work is primarily indoors, with occasional outdoor activities subject to seasonal temperature variations.

The requirements outlined describe essential functions of the job. All requirements may be modified to reasonably accommodate individuals with disabilities.


Communications Engineering Company is an Equal Opportunity/Affirmative Action Employer. We are committed to maintaining a diverse workforce. Qualified females, minorities, veterans, and individuals with disabilities are encouraged to apply.

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