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Overnight Shift Supervisor

2 months ago

Grandview, Missouri, United States ABM Full time
Job Summary

We are seeking a highly skilled and experienced Overnight Shift Supervisor to join our team at ABM. As a key member of our service operations team, you will be responsible for leading a team of technicians and ensuring the smooth operation of our HVAC services.

Key Responsibilities
  • Troubleshoot and Repair HVAC Equipment
    • Use expert technical knowledge to diagnose and repair complex HVAC issues
    • Assist other technicians in solving problems and provide guidance and support as needed
  • Lead and Manage a Team
    • Direct and supervise a team of technicians to ensure efficient and effective service delivery
    • Provide coaching and training to team members to improve their skills and knowledge
  • Coordinate Service Operations
    • Plan and coordinate service schedules to ensure timely and efficient delivery of services
    • Manage and prioritize work assignments to meet customer needs and expectations
  • Communicate with Customers
    • Provide excellent customer service and communication to ensure customer satisfaction
    • Respond to customer complaints and concerns in a professional and timely manner
  • Maintain Accurate Records
    • Keep accurate and up-to-date records of service activities, including work orders and customer interactions
    • Provide regular reports and updates to management on service operations and team performance
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
    • Minimum 2 years of experience in HVAC service operations, with at least 1 year in a supervisory or lead role
  • Skills and Qualifications
    • Strong technical knowledge of HVAC systems and equipment
    • Excellent leadership and communication skills
    • Ability to work independently and as part of a team
    • Strong problem-solving and analytical skills
Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including health, dental, and vision insurance, 401(k) plan, and paid time off.