Insurance Claims Processor

19 hours ago


New Bedford, Massachusetts, United States Concord Group Insurance Full time
Job Summary

This role is responsible for providing administrative support to the Claims Department in processing and servicing policyholder claims. The ideal candidate will possess excellent customer service skills, be able to multitask in a fast-paced environment, and have a strong understanding of basic insurance fundamentals.

Key Responsibilities
  • Assist in the intake and processing of policyholder claims
  • Provide clerical support to the Claims Team, including scanning and indexing claim file documentation
  • Manage a high volume of incoming calls and demonstrate a professional telephone manner
  • Work collaboratively with the team to ensure claims are resolved accurately and timely
Requirements
  • High school diploma or equivalent required
  • General clerical skills and proficiency in Microsoft Excel
  • Excellent interpersonal and organizational skills
  • Ability to work in a paperless environment and learn basic insurance fundamentals
Benefits

Concord Group employees are eligible for a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. We also offer a generous Paid Time Off Program and a competitive 401(k) plan with company match.

About Us

The Concord Group is a leading regional provider of property and casualty insurance, dedicated to helping protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make us a great place to build your career.



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